Web QA Tester - 6 months FTC

Square Enix

London, England, United Kingdom


Nov 19

Square Enix is looking for an experienced and motivated QA professional to join our Online Web Development Team, who are responsible for publishing websites that support our games and business. Please note: This is not a Games Testing QA position.

The successful candidate will form part of the front line of defence, helping to ensure that everything we do meets the high bar for quality that we set for ourselves. The role reports into the Web QA Manager.

The primary focus of this role are the public facing websites and the backend systems which support them. The role also provides support for critical internal tools and systems built by the Online Development Team which are used daily by stakeholders across the business.

Key Deliverables

  • Conduct extensive testing of online / backend systems, websites and applications as required
  • Raise UI / UX issues and be able to communicate improvements to user journeys appropriately
  • Communicate product readiness, level of quality and test results to various stakeholders
  • Update and maintain test scripts and other related documentation as and when required
  • Execute daily test plans against critical internal and public facing services
  • Assist colleagues in updating user and system incidents, making sure they are logged, prioritised and resolved
  • Input issues, bugs and tasks into our database and track their progress for reporting
  • Extensive experience with web technologies and debugging issues in the most widely used browsers
  • The ability to understand and interpret business requirements

Key Stakeholders:

Online Development team: Web QA Manager, Senior Web Operations Manager, Senior Manager – Technical Architecture, IT team: Web Infrastructure Manager, Studio Usability Labs, QA Teams


Knowledge & Experience


  • Extensive experience in a QA position, ideally testing web-based applications and tools
  • Experience in creating test cases and executing test plans using applicable software (i.e. TestRail, Zephyr)
  • Experience using Jira or other bug tracking software
  • Solid knowledge of different Testing Techniques
  • Demonstrable understanding of web technologies (JavaScript, CSS, HTML), debugging tools, and the basic principles of website construction
  • Identify and document defects
  • Have experience of Agile development methods
  • Ability to prioritise tasks and at times, work under pressure
  • Good working knowledge of the full project life cycle for digital products


  • Experience testing e-commerce and transactional product flows
  • An interest in / familiarity with web automation frameworks
  • An understanding of SEO and accessibility requirements for websites
  • Familiarity with testing on Mobile devices and various web browsers

Competencies, Skills & Attributes


  • Team player
  • Self-motivating and highly pro-active
  • Excellent written and communication skills


  • Experience working within multi-disciplined teams of varying size and with different stakeholders


  • Interest in video games
  • Attention to detail
  • Experience with online communities
  • Good understanding of Square Enix brand and products

Please include a cover letter, explaining your reasoning for applying and what you can offer to the role

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