Account Executive (Sales)

CleverTap

Gurugram, Haryana, India

Full time

Sales

Nov 11

About CleverTap: 

CleverTap is the world’s No. 1 retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation, enabling brands to offer hyper-personalized and delightful experiences to their customers.

More than 1,300 customers in 100 countries and across 10,000 apps — including Gojek, ShopX, Canon, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, Tesco, Kotak Mahindra Bank, SonyLiv, Swiggy, PharmEasy, and Dream11 — trust CleverTap to achieve their retention and engagement goals and grow their long-term revenue.

Backed by leading investors such as Sequoia India, Tiger Global, Accel, CDPQ, and Recruit Holdings, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. For more information, visit clevertap.com or follow on LinkedIn and Twitter.

About the Function:

We are outcome driven and we run with heart while leading with our core values:

P : Act with First Principles

I : Take Initiative 

L : Seek to Learn

O : Take Ownership of Outcomes

T : Help Achieve Together

S : Speak up then Commit


About the Role:

The Account Executive position is responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new business.


What will you do:

- Own the business targets for the respective account patch and hunt new business from the designated patch

- Establish and build relationships with key customers/ prospects so as to understand the customer needs and create a compelling value proposition.

- Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota

- Build a pipeline for current quarter + next quarter

- Negotiate agreements with the prospects/ customers to close the deals.

- Work with partners and scale the business through them.

- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction


What are we looking for?

Must Have:

- At least 8 years of experience in SaaS selling

- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

- Connect and contacts in the potential customer ecosystem

- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

- Proven experience in leading and building a client portfolio in India region

- Knowledge of market research, sales, and negotiating principles

- Excellent communication/presentation skills and ability to build relationships

- Organizational and time-management skills


Good to Have:

- Good understanding of the MarTech domain is preferred

- Number driven approach towards accounts, targets, regional planning and conversion rates is helpful

- Knowledge of CRM software (eg. Salesforce) is a plus


Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (CAC: LTV)


Key Competencies:

- Functional: Mobile marketing expertise, MarTech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills


Who will you report to: Regional Head - Enterprise Sales

Why join us? 

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities


What is working at CleverTap like? 

- Be a part of a global category creator - hyper growth B2B SaaS startup

- Work in a fast-paced, dynamic environment where your contribution matters

- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team

- Accountability and driving outcomes is the key to success

- Your career here is limited by you and nothing else

- Teamwork trumps individual success

- You are passionate about experience technology and its impact on enabling growth 

- Innovate at scale, with learning opportunities and having fun along the way!

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